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General FAQs

General FAQs

Here are some commonly asked questions:

WHAT DO I DO WHEN A LOVED ONE DIES?

If someone has died at home and NOT in hospice care: If a family member or friend has passed away, contact your local police or fire department immediately. They will provide the correct instructions on how to go about the situation. If asked about a cremation provider or funeral home, please give them our phone number: (678) 398-9266 and provide them our name: Leaf Cremation.

What to do if someone has died in hospice care, at a hospital, nursing home, or care facility: Contact a member of the hospice or hospital staff, and they will give you the proper steps to follow. You can give them our number, (678) 398-9266, if they ask for a cremation provider.

Once we receive the call from the hospice, hospital, coroner, or other medical professional, we will assemble our staff to come and take your loved one into our care. Within the next business day, we will be in touch to help guide you through the arrangements.

CAN I STILL HAVE A SERVICE IF I CHOOSE CREMATION?

Yes! We encourage families to have some kind of service when choosing cremation. There are many options when it comes to services with cremation. You can have a service before or after the cremation, and those services can look very different. If you choose to have a service before cremation, you can have the body present or not present for that service. If you choose to have a service after the cremation you can have the service with or without the cremated remains present as well. Many families choose to have a service at our facility and also an event at another venue. Other families may decide to simply have a family gathering at another location and never use our facilities for a service. Cremation allows for families to personalize services to their own preferences, and we want to be here for you to have the service that best celebrates the life of your loved one.

WHAT AREAS DO WE SERVICE?

We service most of the state of Georgia and even into surrounding states. If your loved one is within 75 miles of our facility, there will be no transportation charge with the Basic Leaf Cremation. If your loved one is outside of the 75 mile radius, there will be an additional transportation charge. We will travel 200 to 300 miles to take your loved one into our care. If your loved one is farther than 200 miles from us, please contact us so we can plan accordingly.

DO I HAVE TO COME TO YOUR OFFICE TO PICK UP MY LOVED ONE’S CREMATED REMAINS?

No, if you prefer to not come to our office to pick up the cremated remains, there are a few other options.

1.) If you are the authorized Next of Kin, you may add another person to the list of authorized recipients, and they can come to pick up the cremated remains.
2.) We can hand deliver the remains to you if you are within 75 miles of our facility for $125.
3.) The United States Postal Service is able to ship the cremated remains via Priority Mail Express. A signature is required upon delivery. Pricing differs depending on the location of delivery.

IS A FUNERAL/MEMORIAL SERVICE INCLUDED IN THE BASIC LEAF CREMATION?

No additional services are included with the Basic Leaf Cremation. All additional services and merchandise are available to add on to the Basic package at reasonable and affordable prices.

HOW CAN YOU OFFER SUCH AFFORDABLE PRICES?

Leaf Cremation was started with the goal of providing a low-cost cremation option for families in the state of Georgia. Because of this, Leaf Cremation is structured in a way that we are able to provide our affordable prices. For example, although we have a state-off-the-art facility, our building is not as large as most traditional funeral homes. We also don’t use any third parties for our services. We use our staff from beginning to end. We also allow families to handle all arrangements over the phone, in-person, or online. This allows our staff to be flexible and efficient while helping families through our process. All of these things allow us to offer affordable prices while never sacrificing the care and dignity that all families deserve.

DO I NEED A DEATH CERTIFICATE?

Death certificates are needed for financial institutions, banks, vehicle titles, 401k retirement plans, life insurance companies, as well as many other things. The Social Security Administration is notified by Leaf Cremation with the Document Processing Fee, but any other type of financial institution, especially if the account is solely in the deceased’s name, needs a death certificate. It could also be needed to apply for veteran benefits that might apply to a veteran.

HOW DO I GET A DEATH CERTIFICATE?

Death certificates normally take 2-4 weeks to get registered with the state of Georgia. If your loved one’s passing falls under the jurisdiction of a coroner or medical examiner, the registration process can take up to 11 weeks or longer. Once they are registered, we will give you a call to let you know that they are ready to be purchased. You can go to any county’s Vital Records Office (at the probate court or Department of Public Health) to purchase them, or you can purchase them online.

IS LEAF CREMATION A CREMATION SOCIETY?

No, Leaf Cremation is not a society. We serve any and every family that wants to use our services. We do not have membership fees, like societies have. Our $695 basic cremation price is for all families.

WHAT DO I DO WITH MY LOVED ONE’S CREMATED REMAINS UNTIL I SCATTER?

A great option is to use the Memory Chest Urn until the scattering. The Memory Chest can be used to hold the cremated remains until scattering, and then can be converted into a memory box to store or display personal items as well as a picture. If you prefer another option, you can purchase a scattering tube which can store the cremated remains until the scattering. You can also keep the cremated remains in the temporary container until the scattering.

Leaf Cremation of Georgia
Phone: (678) 398-9266
4325 Hwy. 92, Acworth, GA 30102

Leaf Cremation of Ohio
Phone: (614) 961-4200
1970 Alum Creek Drive, Columbus, OH 43207


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Crafted with care by Frazer Consultants & TA

 

 

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